Germiston, South Africa
Job Description
A well-established medical company is seeking a dynamic and versatile Administrative & Sales Support Assistant to join their team. This position involves a variety of responsibilities, including administrative support, sales assistance, data capture, and customer service. The ideal candidate will be a proactive and organised individual with excellent communication skills and the ability to multitask effectively. This is a full-day in-office role Mon – Thurs from 07h30 to 16h30 and Fri from 07h30 to 14h00.
Responsibilities:
- Customer Service & Call Handling:
- Answer incoming calls and assist customers with queries, product information, or direct calls to the appropriate department.
- Provide excellent customer service, addressing customer needs and ensuring customer satisfaction.
- Sales Assistance:
- Assist walk-in customers with product inquiries and sales, providing advice on appropriate medical equipment.
- Generate and send quotes to customers for requested products and equipment.
- Process sales and invoicing for both staff and personal sales of medical equipment.
- Data Capture & Administration:
- Capture and input accurate customer and sales data into the company system.
- Maintain up-to-date records of sales transactions, quotes, and deliveries.
- Inventory & Deliveries:
- Coordinate and receive product deliveries, ensuring that stock is received correctly and in a timely manner.
- Assist in the organisation and arrangement of deliveries to customers as required.
- General Administrative Support:
- Assist with general office administration tasks where needed, including filing, organising documents, and assisting with day-to-day operations.
- Provide support to the team and management as needed to ensure smooth and efficient business operations.
If you are a motivated, organised, and customer-focused professional looking to make an impact in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Requirements
Minimum of 2-3 years’ experience in an administrative or sales support role, preferably within the medical or related industries.
Strong communication skills, both verbal and written, with the ability to interact professionally with customers and colleagues.
Excellent organisational and multitasking abilities with attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work independently and as part of a team.
Strong customer service skills and a proactive approach to problem-solving.
Experience with invoicing and quoting would be an advantage.
Knowledge of medical equipment or the healthcare industry is a plus.
Benefits
Competitive salary and benefits package.
A supportive and dynamic work environment.
Opportunities for personal and professional growth.
The chance to contribute to a reputable company in the medical industry.